Lancashire fulfilment specialist eyes record results

A Chorley-based order fulfilment technology and services provider is heading for a record-breaking year after increasing both its client, and staffing levels.

Since April fulfilmentcrowd has secured 107 new clients, tripling customer acquisition compared with the same period last year.

Growth has been particularly strong in the health, beauty, fashion and tech sectors, with new clients including premium phone case brand Mous Products, sports retailer Anax Fitness and Dragons Den-backed Dock & Bay.

In addition to recruiting 16 new staff across operations, software development and customer care, the company has continued to enhance facilities with its latest £30,000 investment adding a high-density picking system at the Matrix Park site, creating 3,500 new picking locations.

The total number of unique products managed by fulfilmentcrowd has increased to 105,500 and 466,961 items have been shipped so far this year, with a 98.6% same-day dispatch service level.

As a result of strong customer acquisition and rising pre-eminence in the sector, turnover is already up 22% on 2017, with full year earnings predicted to be in the range of £5.5m for 2018.